Head of Technology

Responsibilities

• Comprehensive Leadership in Software Development and Team Management: Spearheaded the development process and directed a dynamic team of 10 professionals, including backend and frontend developers, a UI designer, QA professionals, as well as outsourced DevOps engineers and system administrators. Orchestrated and enhanced software development processes to align with business goals, establishing best practices, optimizing workflows from idea inception to delivery, and ensuring project timelines were predictable and aligned with strategic objectives. Fostered a collaborative and efficient development environment, empowering team members to achieve excellence while closely aligning IT department activities with broader company strategies.

• Stakeholder Interaction and Systems Analysis: Collaborated closely with top management and stakeholders to gain a deep understanding of domain-specific requirements and applicable technologies. Conducted expert evaluations of existing information systems’ architectures and configurations for optimization and strategic alignment.

• System Architecture and Design: Led the design of system architecture and components, including integrations with external systems. Selected optimal solutions based on project requirements and constraints, and developed efficient algorithms and information processing technologies.

• Documentation and Standards Compliance: Ensured the creation and maintenance of detailed technical specifications for both frontend and backend development teams, adhering to design standards like RFC and internal security requirements.

• Strategic IT Leadership: Engaged in regular discussions with top management to ensure the IT department’s activities were closely aligned with business goals. Efficiently collected and prioritized requirements from various stakeholders, optimizing resource allocation.

Achievements

• Streamlined Software Development Processes: Instituted enhancements in the software development lifecycle, significantly improving alignment with business objectives and ensuring more predictable project timelines.

• Website Launch: Successfully oversaw the launch of the company’s new website, leading to improved user experience and higher conversion rates.

• Trading Platform Integration: Implemented and operationalized MetaTrader 4 (WL from PrimeXM) alongside MetaTrader 5, contributing to increased user engagement, trading volume, and company revenue.

• PAMM System Introduction: Introduced a PAMM system for asset management, attracting a new user base among managers and investors, thereby diversifying the company’s offerings.

• Customer Support System Enhancements: Selected and integrated Intercom and other support systems, boosting customer service efficiency and effectiveness, and optimizing support team resources.

• Public API Development: Led the development and operationalization of a public API for partner integrations in the commission transfer system, attracting new major partners and enhancing the company’s partner ecosystem.

• CRM System Migration and Customization: Managed the rapid migration to FXBackOffice CRM, overseeing customizations to meet unique business needs, such as automated integration with Sumsub. This significantly improved client data processing, automated the KYC process, streamlined new client onboarding, and enhanced inter-departmental transparency and information exchange.

• Diverse Project Execution and Technical Leadership: Demonstrated exceptional project management and technical leadership skills through the effective execution of a broad spectrum of tasks encompassing both functional and non-functional requirements. This role involved navigating complex challenges, optimizing project outcomes, and delivering strategic solutions across various aspects of software development, thereby significantly contributing to the organization’s goals and technological advancement.

Expanded Role and Contributions

• Managed interactions with external contractors and support services for product implementation and maintenance, ensuring seamless integration and service delivery.

• Played a pivotal role in transitioning IT operations to cater to evolving business needs, including ITOps responsibilities and system integration challenges.

• Actively participated in strategic sessions with company owners, aligning IT initiatives with business objectives, and advocating for technology-driven solutions to business challenges.

This tenure at Amega was marked by significant contributions to the company’s strategic technology initiatives, enhancing software development processes, and leading key projects that aligned with the company’s business goals. My role as Head of Technology has been instrumental in driving Amega’s technological advancement and operational efficiency.